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About me

 

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PRINCIPAL CONSULTANT:
KARINE DEL MORO

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25 years driving B2B growth through strategic marketing and customer experience excellence.

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Senior marketing consultant with proven results in the technology sector, most recently as VP at a CX industry leader. I design and execute strategic marketing plans that deliver ROI, from customer retention and content marketing to business development.


My approach? Strategic thinking meets hands-on execution. I craft the right activity mix for any budget and make it work.
 

Credentials that matter: Fellow - Chartered Institute of Marketing (FCIM); Certified Net Promoter® Associate; Certified Customer Experience Professional (CCXP).
Recognized speaker and thought leader in Voice of the Customer and B2B marketing.


Bottom line: I turn marketing strategy into measurable business results.

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Areas of Expertise

Provide a general description of the items below and introduce the services you offer. Click on the text box to edit the content.

Strategy

  • Board-level advisor shaping global sales & marketing direction.

  • Expert in digital transformation, brand positioning, PR and channel strategy.

  • Drive marketing plans, customer experience programmes and geographic expansion that open new markets and revenue streams.

Execution

  • Launch high-impact campaigns across all channels: digital (social, webinars, podcasts, video), direct marketing and events.

  • Build content engines that convert: press releases, thought leadership, sales enablement tools.

  • Design and optimise full-funnel programmes: lead gen → engagement → conversion, with database strategy, opportunity qualification, and sales alignment built in.

Leadership

  • Build and inspire high-performing marketing teams across geographies and functions.

  • Convert marketing budgets through rigorous ROI.

  • Manage complex supplier ecosystems from RFP through delivery, negotiating optimal terms while forging strategic partnerships.

  • Bridge silos between marketing, sales, product and executive teams, translating business objectives into marketing action and insights into strategy. 

Partners
& Alliances

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  • LinkedIn B&W
Clients

Specialisation in B2B SaaS Marketing and CX.

Clients include some of the top vendors in CX and AI.

© 2025 by Red Loom Ltd.

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